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Our Vision

ICAS is driven by excellence in everything we do. We believe in our people and in the strength of our core values to provide world-class services to our clients and their people.

Our Mission

To be the leading world-class provider of services to organisations, protecting and developing their investment in people.

Core Values - Our Behaviours

We are passionate about the success of our business, bringing energy and enthusiasm to our work every day.
We aim to be the best by continually questioning the way we do things.
We are willing to explore new ideas and opportunities, encouraging and fostering creativity.
We trust and empower each other to work effectively.
We respect the unique value of every individual and the contribution they make.
We believe in the power of teamwork through the integration of colleagues and clients working better together.
We invest in our people and continually work to develop ourselves, our products and our services.
We listen, respond and communicate openly and honestly.
We take responsibility for creating a safe, healthy and friendly workplace.
We strive to protect the environment in which we live.

ISO 9001:2000

In March 2006 ICAS was awarded ISO 9001:2000, the internationally recognised standard for an organisation's internal quality management system, which will further strengthen the company's customer focus and help manage change in a fast-paced industry.

Investors in People (IIP)

ICAS was awarded this status in January 2001, further underpinning our internal values.

ICAS continues to strive for excellence and is currently working closely with Investors In People for re-accreditation in January 2007.

Employee Assistance Professionals Association (EAPA)

ICAS is a founding member, which has enabled us to contribute vastly to the evolution and 'fit' of the EAP within the UK culture.

British Association for Counselling and Psychotherapy (BACP)

ICAS is an organisational member as well as the majority of our employed counsellors and affiliates holding individual accreditation status. It offers an assurance of high professional quality standards and ethics.

United Kingdom Register of Counsellors (UKRC)

ICAS is a Registered sponsoring organisation to sponsor its counsellors onto the register. It offers further quality assurance with regards to professional practice of our counsellors.

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