Global Employee Assistance Programmes
ICAS supports organisations through the promotion of the health and well-being of their employees whilst at the same time improving productivity and reducing costs. ICAS has been successfully offering global Employee Assistance Programmes since 1987 and today, is one of the major players in the sector. We assist more than 4.5 million employees and their family members in about 2,000 organisations all over the world. Anytime and anywhere.
Our global employee assistance programmes (EAP's) and coaching services provide a range of support services to organisation's employees and their immediate family members. There are many components to an EAP, but at the core of the EAP is short term, solution based counselling, either via telephone, face-to-face or via the internet.
Our services are available 24 hours a day, 7 days a week, 365 days a year.
Why implement an EAP?
Working closely with many multinational organisations for many years has given us an extensive understanding of the challenges that international businesses face, and the increasing costs and implications for businesses caused by presenteeism and absenteeism.
ICAS EAP's create win-win situations for employers and employees. Resolving employees difficulties quickly and maintaining a contented and productive workforce for the employer.
Our professional teams of counsellors, psychologists and work-life consultants are there to help individuals tackle all types of problems, from simple issues that we all encounter in daily living to more complex and challenging personal and emotional difficulties.
We provide the same world-class EAP everywhere through our network of local offices, helping your employees stay healthy, focused and productive. And as our EAP is made up of a number of components, we can tailor our service to meet your requirements.
Our key elements of our EAP include:
A really important aspect of the EAP is confidentiality. We follow strict guidelines on ethics and data protection. Your employees can be reassured that they will remain anonymous whilst dealing with AXA ICAS.
Our reporting on utilisation and most common employee issues, is useful for helping employers design their wellbeing programmes in order to improve working conditions and environments, reduce stress, and improve employee satisfaction. We do not provide information on individual cases.